Privacy Policy

Last updated: September 2026

Introduction

Ochre-birch respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or engage with our services.

Data Controller

Ochre-birch is the data controller responsible for your personal data. Our contact details are:

47 Chancery Lane, London WC2A 1PL
Email: [email protected]

Information We Collect

We may collect and process the following categories of personal data:

• Identity data: name, title, organisation
• Contact data: email address, postal address
• Technical data: IP address, browser type, device information
• Usage data: information about how you use our website
• Communication data: content of messages you send to us

How We Collect Your Data

We collect data through:

• Direct interactions when you submit enquiry forms
• Automated technologies including cookies when you browse our site
• Correspondence when you contact us via email

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: where you have given clear consent for specific purposes
• Contract: where processing is necessary for a contract with you
• Legitimate interests: where processing is necessary for our legitimate business interests
• Legal obligation: where we must comply with legal requirements

How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide requested information
• Deliver architectural services under contract
• Administer and improve our website
• Comply with legal and regulatory obligations

Data Sharing

We may share your personal data with:

• Professional advisers including lawyers and accountants
• Service providers who perform functions on our behalf
• Regulatory authorities when required by law

We do not sell your personal data to third parties.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Retention periods vary based on the nature of the data and the purposes for processing.

Your Rights

Under data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided above.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any websites you visit.

Changes to This Policy

We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection. Visit ico.org.uk for more information.

Contact Us

For questions about this privacy policy or our data practices, please contact us at [email protected] or write to us at the address above.